Privacy

 

INFORMATION

“In Repair” respects your privacy and is committed to protecting the personal information you share with us through our website, inrepaircollective.com

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our website, schedule services, enroll in courses, or subscribe to communications.

Personal Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Information submitted through contact forms

  • Information shared when scheduling appointments

  • Information shared during course enrollment

  • Any other information you choose to provide

Please do not submit highly sensitive personal or confidential information through website forms unless specifically instructed to do so through a secure system.

Scheduling Information

When you schedule appointments through our scheduling system, we collect information necessary to arrange services.

We use Acuity Scheduling, a third-party scheduling service, to manage appointments. Information submitted through scheduling forms is processed according to Acuity Scheduling's privacy policies.

Payment Information

When you purchase services or courses, payment information is processed securely through Stripe, a third-party payment processor.

We do not store full credit card information on our servers.

Newsletter and Email Communications

If you subscribe to our quarterly newsletter or email list, we collect:

  • Name

  • Email address

This information is used to send:

  • Educational resources

  • Updates about services or courses

  • Practice news or announcements

  • Occasional promotional information

You may unsubscribe at any time using the link included in emails.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

This information helps us improve the website and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide coaching services

  • Schedule appointments

  • Process payments

  • Deliver course content

  • Send newsletters or updates (if you opt in)

  • Maintain business records

  • Improve website functionality

  • Maintain website security

We do not sell your personal information.

3. Online Courses and Educational Content

If you enroll in self-paced online courses, we collect information necessary to:

  • Register you for course access

  • Track course progress

  • Provide technical support

  • Communicate course-related information

Course participation information may be stored as long as needed to provide ongoing access or maintain business records.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Analyze visitor behavior

  • Remember preferences

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Third-Party Services

We use trusted third-party services to support business operations. These may include:

  • Acuity Scheduling (appointment scheduling)

  • Stripe (payment processing)

  • Email marketing platforms (such as Mailchimp, ConvertKit, or similar providers)

  • Squarespace (Website provider)

  • Kijabi (Course hosting platform)

These providers may collect or process personal information as needed to perform their services.

We encourage you to review the privacy policies of these third-party services.

6. Confidentiality and Sensitive Information Notice

Because our services may involve personal or relationship-related topics:

  • Communication through website forms and email may not be fully secure

  • We recommend limiting sensitive personal details submitted through unsecured forms

  • We take reasonable steps to protect information, but cannot guarantee absolute security

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure.

8. Children's Privacy

Our website and services are intended for individuals age 18 and older.

We do not knowingly collect personal information from children under 18.

If you believe a child has provided personal information, please contact us so we can remove it.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services and courses

  • Maintain client and business records

  • Comply with legal and financial obligations

  • Resolve disputes and enforce agreements

10. Your Privacy Rights

You may request to:

  • Access personal information we have about you

  • Correct inaccurate information

  • Request deletion of personal information

  • Unsubscribe from email communications

To make a request, contact us using the information below.

11. U.S.-Only Services

Our services are intended for individuals located within the United States.

If you access our website from outside the United States, you do so at your own risk and consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

In Repair Collective

Email: info@inrepaircollective.com
Website: inrepaircollective.com